How to Contact Diageo: A Comprehensive Guide

Diageo, a global leader in beverage alcohol, offers an outstanding collection of brands across spirits and beer. With a rich history and a commitment to quality, Diageo has become a trusted name in the industry. This article aims to provide a comprehensive guide on how to contact Diageo for general inquiries, press and media requests, or customer support.

Contact Information

Diageo plc

16 Great Marlborough Street

London

W1F 7HS

Main Switchboard: +44 (0) 20 7947 9100

Publican or Bar Owner Support (GB): +44(0)845 751 5101

Email: [email protected]

Customer Support

Diageo offers a dedicated customer support service to assist with product-related inquiries, complaints, or feedback. Customers can reach the support team through the following channels:

Phone: +44 (0) 20 7947 9100 (Main Switchboard)

Email: [email protected]

Online Support: Diageo’s website provides an online contact form for submitting inquiries or feedback.

Social Media

Diageo maintains an active presence on various social media platforms, providing an additional channel for customers to connect with the company. Official social media profiles include:

Facebook: https://www.facebook.com/Diageo

Twitter: https://twitter.com/Diageo

Instagram: https://www.instagram.com/diageo/

LinkedIn: https://www.linkedin.com/company/diageo/

Frequently Asked Questions (FAQs)

Q: How do I contact Diageo for general inquiries?

A: You can contact Diageo’s main switchboard at +44 (0) 20 7947 9100 or send an email to [email protected].

Q: I’m a publican or bar owner in GB and need assistance with Diageo products. Who should I contact?

A: For product-related inquiries or technical support, you can reach Diageo’s Quality Team at +44(0)845 751 5101.

Q: How can I provide feedback or file a complaint about a Diageo product?

A: You can contact Diageo’s customer support team via phone, email, or the online contact form on their website.

References:

Diageo Website: https://www.diageo.com

Press Releases: https://www.diageo.com/en/news-and-media/news-releases/

Careers: https://www.diageo.com/en/careers/

Conclusion

Diageo offers multiple channels for customers to connect with the company, whether for general inquiries, press and media requests, or customer support. By providing accurate and up-to-date contact information, Diageo ensures that customers can easily reach the appropriate department or team for assistance. The company’s commitment to customer satisfaction is evident through its dedicated support services and active presence on social media.

FAQs

What is the best way to contact Diageo?

The best way to contact Diageo depends on the nature of your inquiry. For general inquiries, you can call the main switchboard at +44 (0) 20 7947 9100 or send an email to [email protected]. For press and media inquiries, please refer to the Media Contacts section on Diageo’s website. For customer support, you can reach the support team via phone, email, or the online contact form on their website.

How do I contact Diageo’s customer support?

You can contact Diageo’s customer support team by phone at +44 (0) 20 7947 9100, by email at [email protected], or by submitting an inquiry through the online contact form on their website.

What are Diageo’s social media contacts?

Diageo maintains an active presence on various social media platforms, including Facebook, Twitter, Instagram, and LinkedIn. You can find links to their official social media profiles on their website.

Where can I find Diageo’s press contacts?

Diageo’s press contacts can be found on their website under the “News and Media” section. The page provides a list of contacts for global, regional, and local press inquiries.

How do I submit feedback or a complaint about a Diageo product?

You can submit feedback or a complaint about a Diageo product by contacting their customer support team. You can reach the support team via phone, email, or the online contact form on their website.